Joseph V
RIVERSIDE, CT | 2026 GMC TerrainSeptember 23, 2026It is always very prompt and professionalResponse from Minchin GMC
September 24, 2026Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!Judy B
Norwalk, CT | 2026 GMC TerrainSeptember 17, 2026Laurie, my service consultant was great. Kept me informed about the service progress and arranged for transportation back home.Response from Minchin GMC
September 18, 2026Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!Wyley S
New Canaan, CT | 2026 GMC Sierra 1500August 31, 2026Happy buyerResponse from Minchin GMC
September 1, 2026Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!JENNIFER G
Hawthorne, NY | 2026 GMC TerrainAugust 30, 2026This is my second time working with Mr. Leon Fair. He is the best! He goes above and beyond to make everything easy and smooth. I have used other dealers in the past and there is no comparison. Love my new car!Response from Minchin GMC
August 31, 2026Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!Michael M
COS COB, CT | 2025 GMC Sierra 1500August 24, 2026Outstanding as alwaysResponse from Minchin GMC
August 26, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Minchin GMC, LLC. If you have any further questions, please give us a call. We're always happy to help!Michael J
BRONXVILLE, NY | 2020 GMC 1500 SierraAugust 21, 2026I only replaced 2 tire great job! Laurie is the best!Response from Minchin GMC
August 22, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Minchin GMC, LLC. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!Dennis K
Stamford, CT | 2023 Buick Encore GXAugust 21, 2026👍Response from Minchin GMC
August 22, 2026We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.Sean H
STAMFORD, CT | 2019 GMC 1500 SierraAugust 21, 2026First I had to call and ask about what was going on with my truck and I was given false information regarding transmission flush upsell. I Originally was having transmission issues around 29k miles, I was told transmission flushes are needed at 70,000 miles, so the transmission was flushed and covered under warranty only because GM customer service got involved. Since then the issues gradually started coming back which i did mention when I braught the truck in for brake issue. So I was shocked when I was told it was recommended that I needed a transmission flush again. I asked why and originally told that is what the service tech recommended, I asked if it would be covered under warranty again because im only at 31,000 miles i was told no. I went down and spoke with service manager and explained past issues and current issues, he said im not letting the truck warm up enough and the truck is going to shift hard and bump into gear from park to drive because its not warmed up . I then explained this issue was not present when I baught the truck and that's why GM got involved. Then I was back side waiting for Laurie and was told transmission flushes were due at intervals of 50,000 miles not 70,000 now completely confused the lead service tech tells me transmission flushes are at 30,000 miles and the person working on my truck did not see the history on my transmission issues and just recommended a transmission flush based off of mileage. He didn't even know my transmission was having issues again, so I really want to know what the transmission service intervals are because I was given 3 different answers from 3 different people and my transmission is still not right ???? Please look at the history of Service done to this truck and you might understand my frustrationResponse from Minchin GMC
August 22, 2026It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Michael L
NEW CANAAN, CT | 2021 GMC CanyonAugust 19, 2026Good except they did not properly address the transmission issue and wanted to charge $700+ for a facrory reset.Response from Minchin GMC
August 20, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Jennifer T
GREENWICH, CT | 2025 GMC YukonAugust 17, 2026I love the waiting room. So comfortable and clean. I can actually get a lot of work done while I’m waiting! Great communication about the status of my car as work was being done. The estimate wait time was accurate.Response from Minchin GMC
August 18, 2026Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
131 Jefferson St Stamford, CT 06902
- Contact: (203) 428-4459
- Service: (203) 428-4912
- Parts: (203) 614-1286
