Reseñas

It is always very prompt and professional

Laurie, my service consultant was great. Kept me informed about the service progress and arranged for transportation back home.

Happy buyer

This is my second time working with Mr. Leon Fair. He is the best! He goes above and beyond to make everything easy and smooth. I have used other dealers in the past and there is no comparison. Love my new car!

Outstanding as always

I only replaced 2 tire great job! Laurie is the best!

👍

First I had to call and ask about what was going on with my truck and I was given false information regarding transmission flush upsell. I Originally was having transmission issues around 29k miles, I was told transmission flushes are needed at 70,000 miles, so the transmission was flushed and covered under warranty only because GM customer service got involved. Since then the issues gradually started coming back which i did mention when I braught the truck in for brake issue. So I was shocked when I was told it was recommended that I needed a transmission flush again. I asked why and originally told that is what the service tech recommended, I asked if it would be covered under warranty again because im only at 31,000 miles i was told no. I went down and spoke with service manager and explained past issues and current issues, he said im not letting the truck warm up enough and the truck is going to shift hard and bump into gear from park to drive because its not warmed up . I then explained this issue was not present when I baught the truck and that's why GM got involved. Then I was back side waiting for Laurie and was told transmission flushes were due at intervals of 50,000 miles not 70,000 now completely confused the lead service tech tells me transmission flushes are at 30,000 miles and the person working on my truck did not see the history on my transmission issues and just recommended a transmission flush based off of mileage. He didn't even know my transmission was having issues again, so I really want to know what the transmission service intervals are because I was given 3 different answers from 3 different people and my transmission is still not right ???? Please look at the history of Service done to this truck and you might understand my frustration

Good except they did not properly address the transmission issue and wanted to charge $700+ for a facrory reset.

I love the waiting room. So comfortable and clean. I can actually get a lot of work done while I’m waiting! Great communication about the status of my car as work was being done. The estimate wait time was accurate.